Complaints

Our aim is to offer the highest standards of legal advice and client care. We are constantly striving to maintain and improve our standards and if you wish to make any comment on the service you have received from us, please do not hesitate to contact us or complete our short feedback questionnaire.

In the event that you have a complaint about how we have handled your matter, you will be provided with a copy of our Complaints Policy, a copy of which you can download here. We deal with Data/GDPR Breaches separately, to which you can find our Complaints Procedure here. We will do our best to resolve your complaint. If we are unable to do so, you can refer your complaint to the Legal Ombudsman as follows:

Address: Legal Ombudsman, PO Box 6167, Slough, SL1 0EH

Telephone: 0300 555 0333

Website: www.legalombudsman.org.uk

FEEDBACK & COMPLAINTS